Below please find the process steps associated with the approval of a deal which has been sent to "closed won" . This stage is tied to receiving a signed quotation/agreement from a client. this process is all mapped out on crm and has been described in detail on the instructional videos within the help center.
The below are the process steps linked to approval of closed won potentials or deals:
1. Once a deal/potential is set to “closed won” stage - Finance team shall receive a notification via email highlighting that a deal/potential requires approval. The reviewer shall either click on the link in the email or else go directly onto CRM --> my jobs -->
Approval process and click on the potential name for approval to take you to the potential
2. Carry out checks for approval (finance team):
a.
Verify quote has been created on the potential and the quote which was created is attached and signed by both parties.
b.
Verify that the details in the quote module have been set correctly in line with billing rules to prevent issue with the billing module in the future.
c.
Verify Contract review or expiry date is in line with contract
d.
Verify that notification for contract review date has been created
e.
Check is deposit is on the contract and indicated in the potential
f.
Verify that the potential and quotation values are in-line
g.
IF KYC was required, has it been approved ?
h. IF all checks carried out are successful then accept the approval and add comments as to who carried out the check from the finance team.
IF the above checks fail, the finance team shall reject the approval with comments as to why the approval was rejected. As a potential owner you shall review these comments, carry out necessary updates or modifications and proceed with resubmitting for approval.
3.
Checks following approval (finance team):
a.
Verify that the quotation details and line items have been added to the billing app in line with the quote.
b.
Verify that the project has been opened with the correct name linked to the potential